The Booking Process
How can I find out about weddings at The Biscuit Factory?
You can find out a lot about Weddings at The Biscuit Factory on our website, as well as by joining our mailing list or following us on social media. We've listed some steps below to help you find the information you need.
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Download our brochure for an overview of our spaces, packages and pricing.
- See our 360 tours for Art Gallery Weddings in The Gallery, Artisan and The Biscuit Room to get a better idea of the spaces before visiting in person
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See more images for The Garden Room (360 tour coming soon!)
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Book a venue tour with our planners so you can see the venue in real life, and get a bespoke quote based on your plans for your Wedding Day
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Call or email us with any questions
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Sign up to our newsletter to stay up to date with things like open days, tips for wedding planning and special offers
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Follow us on social media
- Add us as a favourite on wedding planning platforms Bridebook or Hitched
We are here to help you give all the information you need to make your decision. Don’t be afraid to ask questions, and don’t worry - we talk to a lot of couples and we don’t expect everyone to choose The Biscuit Factory, so there’s no obligation by talking to us!
What do we need to agree on before confirming the venue?
Once you've decided we're the right venue for you, we'll need to know the following details to confirm your booking and give you a full breakdown of your package costs:
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Your preferred date
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Which space in the venue you'd like to book (Art Gallery spaces or The Garden Room)
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How many guests are attending. We'll start with your 'daytime' guests who will come for your ceremony and wedding breakfast. Evening guests can be confirmed at a later date, within our maximum capacities for your chosen space.
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Your preferred package with any changes/additions you'd like making
We want to go ahead but need to confirm other details - can you hold our date?
Of course! We know booking a venue is a big decision therefore we will happily hold your date for 7 - 14 days* with no obligation.
*dependent on your preferred date
Venue Information
Are you a licensed as a wedding venue?
Yes, we are licensed for civil partnership ceremonies and marriages to take place at our venue! You do need to arrange your registrar with Newcastle City Council directly though.
Will the Gallery be open to the public whilst we get married?
The Biscuit Factory is a commercial art gallery and is open to the public until 5pm everyday. The Gallery Ceremony area is roped off from the public and our experience is that visitors are respectful of the celebration - while some may spectate at a distance most people prefer not to use the upper level of the gallery during the ceremony.
You can request closure of the upper Gallery for your ceremony - rates for this depend on your date and duration of closure so please ask your planner about this option!
We are planning a large wedding, what’s the maximum number of guests you can accommodate?
Our spaces host from 50 to 300 guests with the following minumum & maximums:
- The Garden Room: Ceremony / Dining Minimum 70 | Maximum 120 | Maximum Evening 180
- The Gallery (Wedding Ceremony): Minimum 50 | Dining N/A
- Artisan: Dining Minimum 50 | Maximum 70 | Bar & Dancing Maximum 100*
- The Biscuit Room: Dining Minimum 100 | Maximum 300* | Bar & Dancing Maximum 300*
*these figures will involve removing some seating to allow for a dance floor area - please speak to our planners for specific guidance for your celebration.
If you have fewer guests than the minimum requirement our spaces are still available to you, but a minimum booking value will apply.
Can we have animals at our wedding?
Whilst we are animal lovers and we recognise how important pets are, we're a human-only event space (except for assistance dogs).
Do you allow confetti at The Biscuit Factory?
We will happily allow confetti outside the venue however confetti inside is not permitted. We strongly encourage bio-degradable / eco-friendly confetti such as this from The Confetti Cone Company
Payments & Packages
How much is the deposit?
The deposit will be £1,000 and will be required to confirm your booking.
When do we meet our Wedding Coordinator?
Ideally your coordinator will be the first person you meet when you come to view the venue, however after that:
You will meet your wedding coordinator at these times before the big day
- Menu tasting - 3-6 months before the wedding date
- Final details meeting - 1 month before the wedding date
By request as and when it's needed during your planning.
When do we need to make our payments?
Our payment schedule is as follows:
- £1,000 deposit when you book
- 40% of wedding value, 9 months before your wedding date
- 25% of wedding value, 3 months before your wedding date
- The remainder of the balance, 1 month before your wedding date
If your wedding is within a shorter timescale we will agree a bespoke payment schedule with you.
Do I need to book the registrar if I want a Civil Ceremony?
Yes, you will need to arrange your registrar yourself with Newcastle City Council
Will The Biscuit Factory provide decorations?
Most of our event spaces provide beautiful backdrops without additional decoration; whether it's the plant-filled Garden Room with water feature, or contemporary art and original architecture in the Art Gallery. If you'd like additional features we have a range of recommended and local suppliers who we trust to source and style decorations for your day.
Catering
Some of our guests have special dietary requirements. Can you accommodate this?
Yes, our kitchen team is very skilled in providing alternative dishes for those with dietary requirements, please get in touch with your event coordinator to discuss.
Can we have an evening buffet for our guests?
Yes, we have a number of catering options available.
Can we use an external caterer?
Yes, we allow external caterers on the basis that they have public liability insurance and a food hygiene rating certificate.
How late does the bar stay open?
Last orders are usually at 11:30pm.
Do you have a children’s menu?
Yes, your wedding coordinator can provide this.
Suppliers / Facilities
We are planning to have live music at our wedding. Is this ok?
Yes, we've hosted lots of live music acts in the past! Please provide details to your co-ordinator at your earliest opportunity so we can ensure that your chosen entertainers have the necessary insurances, equipment, and so we can arrange access with them.
What AV facilities do you have?
We have an intergrated sound system equipped with microphones, a screen and projector. Your wedding coordinator will be able to provide more information about this for your chosen space. Musicians or other entertainers are advised to bring their own PA specific for live music, but our built-in PAs are perfect for your daytime playlist and speeches.
Can our suppliers visit The Biscuit Factory before our wedding day?
Yes, your suppliers are very welcome to visit us before your wedding day. Please put them in touch with your coordinator to arrange a visit.
Transport
What’s the nearest train station to The Biscuit Factory?
The nearest train station is Central Station which is a 5 minute drive or a 25 minute walk. The nearest metro station is Manors which is a 3 minute drive or 10 minute walk.
Do you have a car park?
Yes, we have multiple car parks next to and around The Biscuit Factory. Ask your event coordinator for the car park map.