The Booking Process
What do we need to agree on before confirming the venue?
To complete your booking we’ll need to confirm:
- The date of your celebration
- Minimum expected numbers
- The agreed package cost, and the payment terms and timescales for that
We want to go ahead but need to confirm other details – can you hold our date?
We can keep a date on hold for you for up to 14 days while you’re checking the availability of other important details, like your registrar or place of worship, or important family members you want to be in attendance.
How much is the deposit?
The deposit to secure your wedding date is £1,000.
When do we need to make payments?
Our payment schedule is as follows:
- £1,000 deposit when you book
- 40% of wedding value, 9 months before your wedding date
- 25% of wedding value, 3 months before your wedding date
- The remainder of the balance, 1 month before your wedding date.
If your wedding is within a shorter timescale we will agree a bespoke payment schedule with you.
Venue Information
Are you a licensed wedding venue?
Yes, we are licensed for civil partnership ceremonies and marriages to take place at our venue! You do need to arrange your registrar with Newcastle City Council directly though.
How many guests can we invite?
Our spaces host from 50 to 300 guests with the following minumum & maximums:
The Garden Room: Ceremony / Dining Minimum 70 — Maximum 120 — Maximum Evening 180
Artisan: Dining Minimum 50 — Maximum 70 — Bar & Dancing Maximum 100*
The Biscuit Room: Dining Minimum 100 — Maximum 300* — Bar & Dancing Maximum 300*
*these figures will involve removing some seating to allow for a dance floor area – please speak to our planners for specific guidance for your celebration.
If you have fewer guests than the minimum requirement our spaces are still available to you, but a minimum booking value will apply.
Can we have animals at our wedding?
Assistance animals are permitted, if you have a specific requirement to include your pet in your celebrations please speak to our team about whether that can be accommodated.
Do you allow confetti at The Biscuit Factory?
We don’t allow confetti inside the venue. If using confetti outside we ask that you use biodegradable options to minimise impact.
What are the access times for set up?
It depends on what other events we have around your event time however we will do our best to accommodate access for you and your suppliers prior to the event. Usually this is in the morning for full day ceremonies, or from lunchtime if you’re having an late/evening celebration.
Will there be other events or weddings on the same day?
We operate several event spaces so there is a chance another event will happen in another area of the building. Where this is the case we have team members positioned to direct attendees to the relevant entrances if needed.
Planning
When do we meet our Wedding Coordinator?
Usually, your coordinator will be the first person you meet when you come to view the venue, however after that:
You will meet your wedding coordinator at these times before the big day
- Menu tasting – 3-6 months before the wedding date
- Final details meeting – 1 month before the wedding date.
By request as and when it’s needed during your planning.
Do I need to book the registrar if I want a Civil Ceremony?
Yes, you will need to arrange your registrar yourself with Newcastle City Council.
Will The Biscuit Factory provide decorations?
Most of our event spaces provide beautiful backdrops without additional decoration; whether it’s the plant-filled Garden Room, or contemporary art and rustic features in Artisan. If you’d like additional décor we have a range of recommended and local suppliers who we trust to source and style decorations for your day.
Catering
Some of our guests have special dietary requirements. Do you have menus to suit?
Yes, our kitchen team is very skilled in providing alternative dishes for those with dietary requirements, please get in touch with your event coordinator to discuss.
Can we have an evening buffet for our guests?
Yes, we have a number of catering options available.
Can we use an external caterer?
Yes, we allow external caterers on the basis that they have the required food hygiene certification and are registered businesses. Self-catering is not permitted.
How late does the bar stay open?
Last orders are typically 11.30pm
Do you have a children’s menu?
Yes we provide menu options for children, please ask your wedding coordinator for details.
Suppliers
We are planning to have live music at our wedding. Is this ok?
Yes, this should be fine however get in touch with your wedding coordinator to confirm.
What AV facilities do you have?
We have an integrated sound system equipped with microphones, a screen and projector. Your wedding coordinator will be able to provide more information about this for your chosen space. Musicians or other entertainers are advised to bring their own PA specific for live music, but our built-in PAs are perfect for your daytime playlist and speeches.
Transport
What’s the nearest train station to The Biscuit Factory?
The nearest train station is Central Station which is a 5 minute drive or a 25 minute walk. The nearest metro station is Manors which is a 3 minute drive or 10 minute walk.
Do you have a car park?
Yes, we have multiple car parks next to and around The Biscuit Factory. Ask your event coordinator for the car park map.